Home Services Managed Services

Managed Services

Your company probably has someone who is the computer guy. This person is managing the computers in addition to being the accountant, or a sales person, or even the owner of the company or he may be operating out of the "trunk" of his car!

Your computer guy is spending a considerable amount of time working on the computers when he could be out selling, meeting new clients, or doing any number of more profitable activities. And is he really that good with computers anyway

For more information click on below tab links

eSmith Managed Service and Monitoring Plans

Our managed service and monitoring plans are designed to give you the critical technical support you need to maximize your network's speed, performance, and stability, without the expense of a full-time IT staff.

Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our ProCare Plan does not allow us to profit from your technology troubles in any way.

Is this program for your company?

Answer yes, to these questions, then a managed services plan is for you.

Do you need to have your computer network, e-mail, database, and Internet access up and running without problems?
Do you place a high value the security of your data, and want to do everything possible to prevent loss, corruption, or theft?
Do you want to maximize the speed, availability, and performance of your network?
Do you hate dealing with (or thinking about) computer problems and other complexities of operating your computer network?
Would you like to fix the cost of your IT budget?
Do you hate to pull the time or staff to deal with computer network maintenance?

What makes us unique is our fixed-cost approach to computer support. We don't want to nickel and dime you every time your computers are misbehaving. Our managed service plans allow us to completely take the burden of your computers off your shoulders for an affordable monthly fee that includes all the service you may require.

How Will I Benefit?

You will experience faster performance, fewer glitches, and practically zero downtime.

Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.

Faster Problem Resolution.

We will respond to your problems in an hour or less. Most problems will be able to be resolved remotely. In fact, we will resolve issues before you even detect a problem.

You will be able to budget.

Just like rent and insurance you can lock in your IT costs.

You will avoid expensive repairs and recovery costs.

Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.

You'll feel as though you have an in-house IT department without the costs.

As a network maintenance customer, you'll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.

You will avoid unexpected costs for fixing or restoring your network.

Most IT firms will nickel and dime you over every little thing they do. Under this program, you'll pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers.

You'll eliminate trip fees and receive faster response to your problems.

Thanks to our remote monitoring and maintenance software, we will have the ability to remotely access and repair most network problems right from our offices. If we cannot fix it remotely, we will dispatch a technician to your office the same day.

You will gain incredible Peace of Mind.

You'll sleep easier knowing the "gremlins at the gate" are being watched. Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and on-going maintenance, you'll have one less thing to worry about. As a business owner, you already have enough to worry about. We'll make sure everything pertaining to your network security and reliability is handled so you don't have to worry about it.

You'll safeguard your data.

The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information.

How Do I Get Started?

FREE 32-Point Problem Prevention Network Audit Gets You Started

To introduce you to eSmith, we'd like to offer you the FREE 32-Point Problem Prevention Audit. At no charge, we will send a senior technician to your office and conduct a thorough assessment of your network. Upon completion, we will be able to:

Pinpoint any exposure or risk to potential lapses in security, data backup, power outages, and system downtime.
Outline a powerful and comprehensive line of defense against even the most evasive and deadly computer viruses, hackers, and spam for your specific network.
Recommend ways to speed up your entire computer network while cutting costs on your Internet Service bill, e-mail, and possibly even your phone bill!
Create Initial Network Documentation (that's basically a blue print or index of your entire network). This document allows any technician to know exactly how your network is configured at a glance saving you precious consulting time trying to figure out what's under the hood. Most firms charge $300 - $400 for this service alone but we'll do it for FREE.
We will also provide you a detailed written report in plain English that outlines where you are at high risk for viruses, downtime, or other problems, and how we can eliminate those risks with our eSmith Care.

Other Companies Have Paid Over $495 for This Same Audit, But It's Yours FREE Just for Saying "Maybe"

We've decided to give you this audit as a good natured "bribe" to take a look at our Hassle-Free IT Service Plan.

When the Audit is Complete?

FREE 32-Point Problem Prevention Network Audit Gets You Started

After the audit, we will quote you a fixed monthly rate for maintaining and monitoring your network to ensure it is problem free.

If you decide that it's not going to work for you or if you don't want to sign up for any reason, just say, "This isn't what I had in mind" and we can simply continue to provide you network support and services on an "as needed" basis as we have been doing up until now. No pressure, No expectations, No cost.

After the audit, we will quote you a fixed monthly rate for maintaining and monitoring your network to ensure it is problem free. We may also suggest a monitoring plan if ProCare is not in your budget.

If you decide that it's not going to work for you or if you don't want to sign up for any reason, just say, "This isn't what I had in mind" and we can simply provide you network support and services without a plan on an "as needed" basis. No pressure, No expectations, No cost.

To schedule your Free 32-Point Problem Prevention Audit and to get more information about our Managed Service and monitoring plans, simply give us a call at (704) 334-1252 or respond online. Either way I will contact you immediately to schedule your audit and answer any questions you have about this exciting service

Click on the links below to find out more about our monitoring and managed service plans if you are ready to leave IT problems behind.