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Network Support


Choose Network Support Solutions Designed Specifically for Your Business

Optimize your IT budget with network support services that cater precisely to your requirements. eSmith presents a suite of managed network support options—Basic, Professional, Unlimited Remote, and eSmith ProCare—each designed to align with your company's specific needs. These packages not only provide support on-demand but also include proactive monitoring to mitigate future challenges and costs, ultimately leading to savings now and in the long term.

Network Monitoring:

Experience peace of mind with our around-the-clock network monitoring. We vigilantly oversee every component of your network, ensuring early detection and notification of potential issues to prevent downtime, data loss, or costly repairs. Our monitoring extends to crucial elements such as server stability and performance, critical services for Microsoft Active Directory, Exchange, and SQL Server, unusual event alerts, and metrics on CPU, memory, and disk usage. We also cover local backup monitoring and anti-virus services, among others, to maintain your network's optimal health.

Managed IT Solutions Features

Managed Cloud Services (Microsoft 365, Google Cloud, Azure, etc.)

End-User Support (PCs/Workstations, smartphones, and tablets)

Server Support (On-premise or hosted)

Network Support (Firewall, Routing, and Security)

Managed Endpoint Security

Managed AntiVirus / AntiMalware

Managed Backup - System or File Level

Remote Monitoring and Remediation

Network Support Services

Network Support is a cornerstone for achieving sustained business growth and ensuring seamless operations. eSmith is at the forefront of providing specialized Network Support Services across Charlotte, Mooresville, Concord, Huntersville, Gastonia, and beyond, tailoring solutions to meet the unique needs of each business. Our expertise in managing endpoint security is crucial for safeguarding your network against potential threats, allowing you to focus on your core business without the worry of network disruptions.

In Fort Mill, SC, and numerous other locations, our professional team is ready to offer you top-tier Managed Network Support Services. We recognize the importance of reliable network infrastructure for businesses aiming for uninterrupted growth. That's why managed network security and backup solutions are among our key services. As a dedicated Managed Network Support Provider serving North and South Carolina, and extending our reach to other states, we understand the expectations of our customers. Our comprehensive approach includes remote monitoring, ensuring your network is optimized for performance and resilience at all times.

Why Partner with eSmith IT?




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eSmith IT – the all-in-one Managed IT support Charlotte


There is a need for businesses to invest in Managed IT support solutions to stay ahead of the curve in the highly competitive business scene that we live in. Not only is it a sound decision from a financial point of view but opting for managed IT support services in Charlotte ensures a boost in the productivity and growth of the business operation. And when it comes to Managed IT services, one could not find a better companion to assist them in their operations than eSmith IT.


eSmith IT is the premier Managed services provider in Charlotte, providing bespoke services to businesses for over two decades now. Our comprehensive IT-managed support solutions ensure that companies will have access to a quick and reliable solution without the hassle of connecting with multiple service providers for the same. A simple call and you would be in for hassle-free IT support solutions. It is as simple as that.


A need for improvement in the IT environment is a must for any business operation, regardless of its scale and the business industry, it belongs. It is something eSmith IT understands pretty well and would provide solutions that would elevate your business to a whole new level, and that too at affordable pricing.


Why connect with eSmith IT for Managed IT support?


If you want a reliable partner for managed IT support, you can’t find a better option than eSmith IT. Here are the benefits that you will claim with our managed IT support service:

  • eSmith IT is the default destination for businesses in the US to connect with for Managed IT support solutions.

  • We provide comprehensive & bespoke IT support solutions that are developed uniquely with your business in mind.

  • Our team of professionals will ensure that you will have a hassle-free experience in your business operation.

  • With eSmith IT managed IT support solutions, you can avoid sinking & operational costs.

  • Our IT support solutions are offered at affordable pricing

  • With Managed Backups, you can ensure minimal downtime in case of any breakdown in the operating systems

  • You would only need to connect with our operators for any issue you are facing with your software, saving you from the hassle and allowing you to focus on what you do best.

  • 24 x 7 monitoring of the IT environment is part of our comprehensive managed server solutions.

  • We also have a dedicated customer support helpline, operated by friendly customer support executives, whom you can connect with


Reach out to us today!


eSmith IT is the only name you need to consider for your managed IT solutions requirement. Achieve rapid growth and propel your business to heights that were unimaginable before from eSmith IT. With eSmith IT, you are guaranteed reliable Managed IT solutions at affordable prices.


Still have queries about our offered service? Do not hesitate to reach out to us.

What People Are Saying

"I was referred to you by Jason Efland who I respect and regard as one of the smartest technology agents Allstate has.  Having my own server and working with eSmith has decreased our down-time from approximately 4-6 times a year to virtually zero down-time.  If I do have problems or concerns, eSmith is gives sound advice on how to tackle the problem and where the problem needs to be addressed.  Many of Allstate’s brightest “mega-agencies” work with eSmith. They typically have had the opportunity to flush out the companies that can't meet our high standards, so that endorsement goes a long way with me." 

—  K. Lattanze, Kirt Lattanze Agency

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